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Report Table of Contents

Community Action Agency Salary and Benefits Survey Report 2021

By the Center for Community Futures

Introduction 6

Report Format 7

Comparing Salaries Locally 8

Section A: Overview and How to Read the Salary Charts 9

Part I. Service Delivery Area 9

Part II. Agency Type: Public or Private Non-Profit 10

Part III. Agency Size (Number of Full-Time Equivalent Employees) 11

Part IV. Agency's Total Budget 12

Part V. Federal Region 13

Part VI. Surveys Received by State 14

Definitions of Statistical Properties 15

Notes on the Following Salary Charts 16

Section B1: Salary Charts, Hourly 17

Accountant, Certified 17

Accountant, Non-Certified 18

Administrative Assistant 19

Bookkeeper 20

Case Management Supervisor 21

Case Manager/Family Self-Sufficiency Worker 22

Community Coordinator 23

Community Service Director 24

Contact Tracer 25

Cook 26

CSBG Coordinator 27

Day Care Director 28

Deputy Director/Vice President 29

Driver 30

Economic Development Specialist 31

Energy/Weatherization Director 32

Executive Director 33

Executive Secretary 34

Family Self-Sufficiency Supervisor 35

Finance/Fiscal Director 36

Grant Writer 37

Head Start Director 38

Head Start Program Area Coordinator 39

Head Start Program Area Manager 40

Head Start Teacher With Degree 41

Head Start Teacher Without Degree 42

Health Screener 43

Housing Director 44

Housing Navigator 45

Human Resources/Personnel Director 46

Human Resources/Personnel Manager 47

Janitor/Custodian/Maintenance Worker 48

LIHEAP Eligibility Worker 49

Office Manager 50

Outreach/Intake Supervisor 51

Outreach/Intake Worker 52

Receptionist 53

Rental Assistance Staff 54

Shelter Staff 55

Transportation Director 56

Typist/Clerk 57

Weatherization Crew Lead 58

Weatherization Director 59

Weatherization Energy Auditor 60

Weatherization Intake Specialist 61

Weatherization Program Manager 62

Weatherization Quality Control Inspector 63

Weatherization Retrofit Installer 64

How They Stack Up: Comparing Positions and Average Hourly Pay Rates 65

Section B2. Salary Charts, Annual Salaries 66

Accountant, Certified 66

Accountant, Non-Certified 67

Administrative Assistant 68

Bookkeeper 69

Case Management Supervisor 70

Case Manager/Family Self-Sufficiency Worker 71

Community Coordinator 72

Community Service Director 73

Cook 74

CSBG Coordinator 75

Day Care Director 76

Deputy Director/Vice President 77

Driver 78

Economic Development Specialist 79

Energy/Weatherization Director 80

Executive Director 81

Executive Secretary 82

Family Self-Sufficiency Supervisor 83

Finance/Fiscal Director 84

Grant Writer 85

Head Start Director 86

Head Start Program Area Coordinator 87

Head Start Program Area Manager 88

Head Start Teacher With Degree 89

Head Start Teacher Without Degree 90

Health Screener 91

Housing Director 92

Housing Navigator 93

Human Resources/Personnel Director 94

Human Resources/Personnel Manager 95

Janitor/Custodian/Maintenance Worker 96

LIHEAP Eligibility Worker 97

Office Manager 98

Outreach/Intake Supervisor 99

Outreach/Intake Worker 100

Receptionist 101

Rental Assistance Staff 102

Shelter Staff 103

Transportation Director 104

Typist/Clerk 105

Weatherization Crew Lead 106

Weatherization Director 107

Weatherization Energy Auditor 108

Weatherization Intake Specialist 109

Weatherization Program Manager 110

Weatherization Retrofit Installer 111

Insufficient Salary Data 112

How They Stack Up: Comparing Positions and Average Annual Salaries 113

Other Positions 114

Section C: Fringe Benefits and Leave 117

Health Insurance, Single Coverage 117

Health Insurance, Dependent/Family Coverage 121

Dental Insurance, Single Coverage 124

Dental Insurance, Dependent/Family Coverage 127

Life Insurance 130

Disability Insurance, Short-Term 133

Disability Insurance Coverage, Long-Term 136

Retirement Benefits 138

Tuition Reimbursement 143

Career Development Reimbursement (other than for Tuition) 145

Vision Insurance, Single Coverage 147

Vision Insurance, Dependent/Family Coverage 150

Other Insurance Benefits 153

Quick Look at Fringe Benefits 155

Vacation Leave 158

Sick Leave 159

Combined Leave Days 160

Section D: Personnel Policies/Practices 161

Number of Employees and FTEs 161

Professional Liability (“Errors and Omissions”) Insurance 162

Paid Holidays 165

Paid Holidays Per Year At a Glance 166

Paid Maternity Leave 167

Workweek Hours 168

Flex Time 171

Job Sharing 173

Flex Time and Job Sharing Compared 173

Mileage Reimbursement Rates 174

Exempt and Non-Exempt Employees 175

Cost-Of-Living Pay Increases 176

Merit Pay Increases 179

Merit Pay Increases and COLA Compared 181

Gain Sharing/Profit Sharing 183

Amounts Paid to Auditors, Attorneys, and Program Consultants 184

Fringe Benefits Percentage of Salaries-and-Wages Budget 188

Personnel Policies - When Were They Last Updated? 190

Wage Practices/Fringe Benefits - When Were They Last Updated? 192

Difficulties in Recruiting 194

Section E: Comparison to Previous Salary Reports 204

Credits 205

The CAA Salary and Benefits Survey Report 2021 is organized in five sections:

Section A provides an overview of the national totals as well as how to read the salary charts. The last page in Section A provides definitions of terms used throughout the Report.

Section B includes both annual salary and hourly pay rate charts for 49 key positions in community action agencies. The wage charts show for each position the national average, count, minimum, and maximum salaries for each of five main categories:

* Agency Type (Private or Public);

* Agency Size (Number of Full-Time Equivalent Employees);

* Agency Budget;

* Type of Service Delivery Area (Urban, Rural, or Mixed); and

* Federal region.

Free preview of a pay rate chart from this Report:

CAA Hourly Pay Rates for Entry-Level
CSBG Coordinator

Count Average StdDev Minimum Maximum

Total: 32 $23.63 $10.34 $12.63 $61.47

Agency Type

Private 25 23.57 10.57 12.63 61.47

Public 6 24.45 11.11 15.00 44.86

No data 1 20.37 20.37 20.37

Service Area

Urban 5 29.54 18.26 16.50 61.47

Rural 14 21.11 5.78 13.97 29.50

Mixed 13 24.08 10.32 12.63 44.86

Total Budget

$1M to $2.9M 1 18.80 18.80 18.80

$3M to $4.9M 3 15.50 0.87 15.00 16.50

$5M to $6.9M 3 24.02 5.96 17.68 29.50

$7M to $9.9M 6 29.88 17.51 15.00 61.47

$10M to $15.9M 9 20.89 5.38 14.22 28.43

$16M to $20.9M 2 19.41 0.35 19.16 19.66

$21M to $30.9M 5 29.28 11.50 13.97 44.86

$31M+ 2 23.00 14.67 12.63 33.37

No data 1 20.37 20.37 20.37

Agency Size/FTEs

11 to 35 9 24.84 14.44 15.00 61.47

36 to 80 1 15.00 15.00 15.00

81 to 120 10 25.91 6.79 17.00 37.45

121 to 180 4 19.29 3.74 14.22 23.17

181 to 250 4 18.46 5.44 13.97 25.67

251+ 3 30.84 16.52 12.63 44.86

No data 1 15.00 15.00 15.00

Region

1 1 19.38 19.38 19.38

3 2 30.56 3.97 27.75 33.37

4 10 24.46 8.12 12.63 37.45

5 9 19.43 4.61 14.22 28.43

6 4 20.38 6.84 13.97 26.88

7 3 17.31 2.92 14.55 20.37

8 1 44.86 44.86 44.86

9 2 38.99 31.80 16.50 61.47

There are both Hourly and Annual pay rate charts for each of the 49 CAA positions in this Report.

Section C provides info on CAA fringe benefits, vacation leave, sick leave, and other personnel practices.

Section D shows the totals and averages for personnel practices like paid holidays, workweek hours, mileage reimbursement rates, and others.

Section E provides a comparison of the changes since our previous surveys.

For agencies that participated in the survey, the cost of the Report was reduced.

• To order the CAA Salary and Benefits Survey Report 2021 at the non-participant rate use our online order form.