The CAA Salary and Benefits Survey Report 2025 is now available!
The Report presents data given by CAAs across the country detailing pay rates, fringe benefit practices, personnel practices, and more, specifying key CAA positions and their minimum/average/maximum compensation.
Community Action Agencies that participated in the survey and ordered the Report before the deadline received a discount on the price and were e-mailed their copy on 1/13/2026.
Agencies that did not participate in the survey can order the Report for $495.00 on our online Order Form.
Table of Contents:
Introduction 6
Report Format 7
Comparing Salaries Locally 8
Section A: Overview and How to Read the Salary Charts 9
Part I. Service Delivery Area 9
Part II. Agency Type: Public or Private Non-Profit 10
Part III. Agency Size (Number of Full-Time Equivalent Employees) 11
Part IV. Agency's Total Budget 12
Part V. Federal Region 13
Part VI. Surveys Received by State 14
Definitions of Statistical Properties 15
Notes on the Following Salary Charts 16
Section B1: Salary Charts, Hourly 17
Accountant, Certified 17
Accountant, Non-Certified 18
Administrative Assistant 19
Bookkeeper 20
Case Management Supervisor 21
Case Manager/Family Self-Sufficiency Worker 22
Community Coordinator 23
Community Services Director 24
Cook 25
CSBG Coordinator 26
Day Care Director 27
Deputy Director/Vice President 28
Driver 29
Energy Director 30
Executive Director/CEO/President 31
Executive Secretary 32
Family Self-Sufficiency Supervisor 33
Finance/Fiscal Director 34
Grant Writer 35
Head Start Director 36
Head Start Program Area Coordinator 37
Head Start Program Area Manager 38
Head Start Teacher With Degree 39
Head Start Teacher Without Degree 40
Health Screener 41
Housing Director 42
Housing Navigator 43
Human Resources/Personnel Director 44
Human Resources/Personnel Manager 45
Janitor/Custodian/Maintenance Worker 46
LIHEAP Eligibility Worker 47
Office Manager 48
Outreach/Intake Supervisor 49
Outreach/Intake Worker 50
Receptionist 51
Rental Assistance Staff 52
Shelter Staff 53
Transportation Director 54
Typist/Clerk 55
Weatherization Crew Lead 56
Weatherization Director 57
Weatherization Energy Auditor 58
Weatherization Intake Specialist 59
Weatherization Program Manager 60
Weatherization Quality Control Inspector 61
Weatherization Retrofit Installer 62
Youth Program Leader 63
Insufficient Hourly Data 64
How They Stack Up: Comparing Positions and Average Hourly Pay Rates 65
Section B2. Salary Charts, Annual Salaries 66
Accountant, Certified 66
Accountant, Non-Certified 67
Administrative Assistant 68
Bookkeeper 69
Case Management Supervisor 70
Case Manager/Family Self Sufficiency Worker 71
Community Coordinator 72
Community Services Director 73
Cook 74
CSBG Coordinator 75
Day Care Director 76
Deputy Director/Vice President 77
Driver 78
Energy Director 79
Executive Director/CEO/President 80
Executive Secretary 81
Family Self-Sufficiency Supervisor 82
Finance/Fiscal Director 83
Grant Writer 84
Head Start Director 85
Head Start Program Area Coordinator 86
Head Start Program Area Manager 87
Head Start Teacher With Degree 88
Head Start Teacher Without Degree 89
Housing Director 90
Human Resources/Personnel Director 91
Human Resources/Personnel Manager 92
Janitor/Custodian/Maintenance Worker 93
LIHEAP Eligibility Worker 94
Office Manager 95
Outreach/Intake Worker 97
Receptionist 98
Rental Assistance Staff 99
Transportation Director 100
Weatherization Crew Lead 101
Weatherization Director 102
Weatherization Energy Auditor 103
Weatherization Intake Specialist 104
Weatherization Quality Control Inspector 106
Weatherization Retrofit Installer 107
Youth Program Leader 108
Insufficient Salary Data 109
How They Stack Up: Comparing Positions and Average Annual Salaries 110
Other Positions 111
Section C: Fringe Benefits and Leave 113
Health Insurance, Single Coverage 113
Health Insurance, Dependent/Family Coverage 115
Dental Insurance, Single Coverage 117
Dental Insurance, Dependent/Family Coverage 119
Life Insurance 121
Disability Insurance, Short-Term 123
Disability Insurance Coverage, Long-Term 125
Retirement Benefits 127
Tuition Reimbursement 129
Career Development Reimbursement (other than for Tuition) 130
Vision Insurance, Single Coverage 131
Vision Insurance, Dependent/Family Coverage 133
Other Insurance Benefits 135
Quick Look at Fringe Benefits 136
Vacation Leave 138
Sick Leave 139
Combined Leave Days 140
Section D: Personnel Policies/Practices 142
Number of Employees and FTEs 142
Number of People on Latest Payroll and Number of FTEs 143
Professional Liability (“Errors and Omissions”) Insurance 144
Paid Holidays 146
Paid Holidays Per Year At a Glance 146
Paid Maternity Leave 147
Workweek Hours 148
Flex Time 150
Job Sharing 151
Flex Time and Job Sharing Compared 151
Mileage Reimbursement Rates 152
Exempt and Non-Exempt Employees 153
Cost-Of-Living Pay Increases 154
Merit Pay Increases 156
Merit Pay Increases and COLA Compared 157
Gain Sharing/Profit Sharing 158
Amounts Paid to Auditors, Attorneys, and Program Consultants 159
Fringe Benefits Percentage of Salaries-and-Wages Budget 162
Personnel Policies - When Were They Last Updated? 164
Wage Practices/Fringe Benefits - When Were They Last Updated? 165
Difficulties in Recruiting 166
Section E: Comparison to Previous Salary Reports 172
Credits 174
Sample chart from the CAA Salary and Benefits Survey Report 2025:
There are 88 pages like this in the Report, with both hourly and annual pay rate data for CAA positions.
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For future surveys:
To make sure that your agency gets a survey, send your e-mail address to teresa@cencomfut.com and she will e-mail you the survey when it's time.
Add teresa@cencomfut.com to your safe senders (or equivalent) list.
For a copy of the last survey:
You may download the 2025 survey here in MS Word .docx format.
How to Order: Proceed to the online Order Form.
Report Pricing
For those who participated in the survey and submitted it before the deadline, we offered a discount:
PDF $365 prepaid (check or online credit card payment)
PDF $395 billed (invoice)
Word $365 prepaid (check or online credit card payment)
Word $395 billed (invoice)
For those who did not participate in the survey:
PDF $495 prepaid (check or online credit card payment)
PDF $525 billed (invoice)
Word .docx $495 prepaid (check or online credit card payment)
Word .docx $525 billed (invoice)
We take checks, purchase orders, invoices, credit cards,* and payments via Square.
* After you place your order, Matt Klapperich will contact the designated person for the info.
How to Order the Report: Proceed to the online Order Form.
For examples from a previous report, visit https://www.centerforcommunityfutures.com/caa/caa-salarysurvey2023